Am I allowed to retake quizzes, unit tests, lab reports or exams?

If you choose to retake a quiz, unit test, and/or lab report for grade improvement, it is your responsibility to contact your teacher and request a retake. This must be done within 3 business days. Once the teacher receives the request, you will most likely be asked to complete an additional assignment (such as an outline or eNotes) to earn the retake. This policy is in place to avoid your taking multiple assessments at the end of a course.
In the case of a failing grade, the teacher reserves the right to require a retake on the quiz or test to ensure mastery of the concepts before the cumulative exam will be approved.

Can I purchase an extension if I do not finish my class in time?

A 2 month extension can be purchased for $40 per course. This opportunity to extend the course beyond the original expiration date is only available two times per course for a total of 4 months. It is your responsibility to contact Blueprint Education before the expiration date if you choose to purchase an extension. The extension period begins the day after the expiration date.

How do I read the progress report?
How do I request an exam?

Prior to submitting an exam request, all assignments including the cumulative exam review must be completed. Once this is done, you may request an exam. When Blueprint Education receives your request, we will contact your teacher directly to confirm that you are ready to take the exam.
Please be aware that it can take up to 24 business hours to receive a response, so please plan accordingly. Feel free to contact Blueprint Education at 602-674-5555 to check on the status of your exam request if you have not received a response within 24 business hours.


Exam Request  


How long does it take to complete a course?

All of the courses with Blueprint Education are self-paced. Students are free (and even encouraged) to move through the courses as quickly as they can without compromising the quality of their work. On average, core courses take approximately 75 hours to complete (this will vary by student). For slower moving students, keep in mind that there is an expiration date of 4 months from the time of enrollment.
There is the option to purchase a 2 month extension for $40.00 per course. This option is available two times per course, making 8 months maximum amount of time to complete a course.  It is your responsibility to contact Blueprint before the expiration date if you choose to purchase an extension. The extension period begins the day after the original expiration date.

How quickly do teachers grade my work?

Assignments are graded within 48 business hours. If you see that an assignment has not been graded within this time frame, please send your teacher a polite email informing them of the situation.

Is there someone I can contact if I need help?

For general questions about our program or for questions regarding enrollment, please contact the Blueprint Education main office toll free at 800.426.4952 or locally at 602.674.5555.
For questions regarding course content, you can simply email your teacher via the course organizer.
For additional course content support, there are various tutoring options available. Please inquire with your teacher or contact the main office for further details.

What do I need to do in order to complete my class?

In order to receive a final grade, the following requirements must be met:

  • All assignments must be completed.
  • Students must pass the cumulative exam with a 60% or higher. If a course (i.e. Spanish) has both a midterm and cumulative exam, students must pass each exam with a 60% or higher.
What if I fail a cumulative exam?

There is an opportunity available to take the cumulative exam a second time. You must contact your teacher for directions on earning a retake. There is a $15.00 fee for this retake.

What is a proctor?

If you plan on coming into our office to take your exams, you do not need a proctor.

A proctor is a professional person who supervises a student while they take an exam when they cannot come into our office to test. A proctor is anyone that meets our proctor guidelines, as listed on the Proctor Approval Form. You will need to fill out the Proctor Approval form and send it to our office via fax,email, or by completing the online form.

The completed Proctor Approval Form will be reviewed, and the proctor will be contacted to determine whether or not they meet the qualifications outlined. Both you and the proctor will be informed of the approval or denial status along with next steps.
Once your proctor is approved, they are entered into our database, and can proctor future tests for you. If you ever need to change proctors, you can repeat the process.

What is honor code violation?

When conducting any research, including online, students are always required to cite their sources. If a student copies and pastes work directly from another source or fails to cite their source, an Honor Code Violation is issued.

The Honor Code Policy is as follows:

1st offense– Access will be suspended until a Student Services Representative has spoken with a parent. After course access has been reinstated, the student must contact their teacher for further instructions.

2nd offense– Access will be suspended, and the parent must speak with the director.  After course access has been reinstated, the student must contact their teacher for further instructions.

3rd offense– Any student receiving a 3rd Honor Code Violation will receive a failing grade in that course.

To ensure communication is open, the student will be blocked from their courses until we receive a call or email response from a parent/guardian.

What is the refund policy?

Our refund policy is as follows:

Within 15 calendar days after tuition is paid – 70% refund may be issued
Within 16-30 calendar days after tuition is paid – 50% refund may be issued
After 30 calendar days of paid tuition – 0% refund available

When do classes start?

Blueprint Education offers “Open Enrollment” for all our courses. You may enroll your student at anytime.

Where do I find my course expiration date?

You can find your course expiration date in your enrollment confirmation email or by calling the main office at 602-674-5555. Students are given 4 months from the date they are enrolled to complete a course.

Will I be able to start my course right away?

Blueprint Education offers “Open Enrollment” for all of our courses, so you may enroll at any time.  Blueprint will process all enrollments within 48 hours.  As soon as you receive your confirmation e-mail, you will be able to access and begin working on your course(s).

Are you accredited?

Blueprint Education is fully accredited through AdvancED. Blueprint Education has been accredited since 1981.

You will need to check with your respective school to verify your school’s acceptance of Blueprint Education courses.

Visit AdvancED
Are you NCAA approved?

Blueprint courses are not NCAA approved.

For questions regarding our policies, please contact our office at 602-674-5555.

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